How and when refunds are processed for cancelled sessions
If, due to some contingency, it is not possible for the Client to attend the session on the scheduled date and time, the Client can request a full refund within 48 hours of the booked session date.
Refunds will be processed within 7 business days and credited back to the original method of payment within 15 days.
If you miss an appointment without a valid reason, no refund will be issued, and the full session fee will be charged.
If Innerharmony cancels the appointment and a convenient new date and time slot cannot be agreed upon, refunds will be processed within 7 business days and credited back to the original method of payment.
For any questions or concerns regarding our refund policy, please contact us directly via
email or
WhatsApp.